Sartori Company transforms its labeling process with TEKLYNX CENTRAL

Sartori Company Transforms its Labeling Processes With TEKLYNX CENTRAL

TOPICS: ENTERPRISE LABEL MANAGEMENT, FOOD & BEVERAGE

A fourth-generation family owned and operated cheese manufacturer, Sartori Company has produced artisan and premium cheese for over seven decades. Based in Plymouth, Wisconsin, Sartori recently expanded its product lines to include specialty and limited-edition cheeses alongside its award-winning Parmesan and other classic offerings.

Multiple custom labels are required for Sartori’s products, which vary in size, type and weight. The company also creates specific labels for both internal and external use. Pallet tags are used in Sartori’s warehouse to track inventory quantity and location, while one-off labels are often created to communicate specific information to different teams. Various customer-facing labels are also used on cases of product and individual items to provide detailed information including item weight.

Sartori’s previous labeling process was not integrated with their JD Edwards Enterprise Resource Planning (ERP) system and leveraged two different labeling software systems—Loftware and TEKLYNX LABELVIEW—to generate labels within the facility. Using multiple applications with local workstation installations resulted in difficulties for label design and template coordination and complications in the upgrade and maintenance process. While the Quality Control team was entering information into their systems for use on over 1,000 label templates, users were printing directly from the design application.

This enabled print users to modify label designs on an ad hoc basis, resulting in increased errors and administrative overhead.

To keep up with the company’s growth and address these labeling complexities, Sartori sought a new label design solution to replace the two disparate applications that were in place. “As we began our search, ease of use was paramount. We wanted the user interface to be intuitive so people could start using it immediately,” said Ted Rostkowski, Sartori Systems Administrator. “We needed a labeling system that could make their jobs easier—and more effective.”

Solution

Sartori started researching labeling solutions and comparing options with their reseller, Miles Data (now merged with Peak Technologies). Miles Data and TEKLYNX sales teams worked together to help Sartori reconstruct its labeling process and developed new ways to incorporate critical business data from their ERP system into their label designs. “TEKLYNX provided a demo platform for 30 days, which allowed us to see how the solution would work for us,” Rostkowski said. “That really gave them a leg up during the evaluation process.” After working in the demo system, Sartori confirmed that TEKLYNX CENTRAL’s simple web interface was intuitive enough for team members to learn quickly, and would help Sartori lock down label designs and apply user restrictions based on job roles. Web-based access eliminated the need for individual workstation installations, which dramatically cut costs and administrative overhead.

The implementation plan involved integrating the solution with the JD Edwards ERP system and eliminating the data redundancy that came from simultaneously using an SQL database. The team also leveraged COMet, an automated capture tool used with CODESOFT, to pull weight information from a scale into product label designs. During the implementation process, TEKLYNX sales engineers were available 24/7 to provide support and answer questions, and made periodic site visits to assist with configuration and ensure the system was working properly. “We had unique requirements, and TEKLYNX was always willing to help us,” said Rostkowski. “Our ERP system would have required custom development regardless of the labeling application we chose, and TEKLYNX offered round-the-clock support to make the integration work.”

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