The TEKLYNX Product Support Lifecycle policy provides consistent and predictable guidelines for product support availability at the time of product release. We provide this policy to help you with product planning decisions.
*Please note: With a TEKLYNX Subscription License or active Software Maintenance Agreement (SMA), your product will be supported. For products out of their support cycle, development has been halted, so you may be required to use your free upgrade if an issue has been resolved in later versions.
NOTE: Regional differences may apply to support cycle dates. Contact TEKLYNX in your region to learn more.
NOTE: Regional differences may apply to support cycle dates. Contact TEKLYNX in your region to learn more.
Stay on the latest version of TEKLYNX software to ensure your software is fully supported.
If your Subscription or SMA is valid, your license is eligible for a version upgrade.
Fill out this form to speak with a TEKLYNX representative about your upgrade options.
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