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| Critical Updates |
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Why am I getting "License not found" and "Access violation" errors in Windows NT/2000/XP?
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I recently upgraded and now my printer is no longer incrementing correctly. How can I fix this?
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I recently upgraded and now my License Manager is not establishing a connection. How can I fix this?
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| Database Support |
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Which databases does LABEL MATRIX support?
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| Drivers |
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What is the difference between the Extended drivers (X) and Native drivers (L)?
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| Error Codes |
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When trying to attach a database to my label, why do I get the message "NO COMPATIBLE DRIVERS FOUND"?
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Why do I get the messages “Printer Not Ready” and/or “Printer Not Connected Properly” when I try to print?
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I recently upgraded my LABEL MATRIX product and received a new HASP Key from Teklynx. When I try to run LABEL MATRIX, I receive a "Sentinel not found" error. What should I do now?
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Why do I get an "Invalid Directory" error when I try to install a newer version of LABEL MATRIX?
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When I enter the activation code on our disks from our previous version I get an error saying "A problem was encountered while processing the activation code for this product"
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When I enter the activation code to install LABEL MATRIX, the Continue button is greyed out.
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When I try to print I get a Print Job initialization error. How can I fix this?
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| General |
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Will my LABEL MATRIX files from the previous version of the software convert into the most current version?
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In which languages is LABEL MATRIX 7 available (multilingual support)?
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What steps can I take to ensure that LABEL MATRIX PowerPro is 21 CFR Part 11 Compliant?
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Which bar codes does LABEL MATRIX 7 support?
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Can LABEL MATRIX run a network version over a wide area network (WAN)?
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What are the differences between the LABEL MATRIX Quick Draw, LABEL MATRIX and LABEL MATRIX PowerPro editions of LABEL MATRIX?
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When should I use Microsoft® Access for my data and when should I use Micrsoft® Excel for my data?
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Which printers does LABEL MATRIX support?
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Can I download label formats (using IVR) to Datamax H-Class Printers?
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| Label File Conversion |
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How do I export label files from LABEL MATRIX 7.x for conversion to LABELVIEW or CODESOFT?
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How do I import label formats into LABEL MATRIX 7.x?
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| Miscellaneous |
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I do not see the font I wish to use in LABEL MATRIX's font list. How can I add a font?
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| Performance |
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My labels are printing, but the print speed is very slow. How can I speed up my print jobs?
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| Product Usage |
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Our main industry vendor is making it mandatory that all labels entering their warehouse comply with a specific label standard. Can I create such a label in LABEL MATRIX?
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Can you use multiple font sizes and styles in a single text object?
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Can you create reversed-out text (i.e., white text on black background)?
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Can you add special characters and symbols to a label?
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Can you use TrueType fonts on a label?
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Can you set non-printing text fields?
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Can you set the placement of the human readable text and change the font and/or size?
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How do I print labels by accessing the label data from my database file?
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How do I set up a database and select a particular record to print (vs. printing all records)?
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How can I integrate the data on my labels with my other applications?
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How do I manually append a check digit to a bar code?
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How do I place a data identifier within a bar code without having it appear in the human-readable text above or below the bar code (like in an AIAG label)?
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Does LABEL MATRIX give you the ability to turn the human readable text OFF?
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How do I set up my page layout to print on Avery forms (multiple labels per page)?
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How do I set up a box count (Box 1 of 10, Box 2 of 10, etc.)?
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Can I change my database field length settings from within LABEL MATRIX?
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How do I create a UCC/EAN-128 shipping bar code?
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How do I change the order of the Keyboard Input prompts that appear at print time?
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How do I create a SSCC 18 (Serialized Shipping Container Code symbology) Bar Code in LABEL MATRIX 7?
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How do I print a sheet of labels using my laser printer and LABEL MATRIX 7?
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How do I create an ITF-14 (SCC-14) bar code in LABEL MATRIX?
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How do I create a label using LABEL MATRIX 7? Part 1
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How do I create a label using LABEL MATRIX 7? Part 2
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How do I create a label using LABEL MATRIX 7? Part 3
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Specifying How Keyboard Input Values are Saved in LABEL MATRIX (Using the Keyboard Input "Keep Changes" Feature)
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Specifying When Keyboard Input Prompts Appear in LABEL MATRIX (Using the Keyboard Input "Ask When" Feature)
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Can I use LABEL MATRIX 7 to create an ISO 8601 date stamp?
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How do I create a serial number counter in LABEL MATRIX?
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How can I save my Microsoft® Excel spreadsheet data in a format that can be opened in LABEL MATRIX's internal database editor?
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| Troubleshooting |
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I have many labels that were created in an older version of LABEL MATRIX. I just upgraded and now it isn’t reading my database files correctly. Why is that?
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A decimal point keeps showing up in my database fields, but I do not want a decimal point. How do I fix this?
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I cannot get my serial printer to print from the program. What should I check?
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I am running Windows XP and after installing XP Service Pack 2, LABEL MATRIX opens in demo mode, even though I have the hardware key connected to the PC.
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When I import a Microsoft® Excel file, only some values print fine and others print zeros. How can I prevent this from happening?
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| Upgrading |
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How do I upgrade my LABEL MATRIX 5.x or 7.x license to LABEL MATRIX 8?
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How do I activate my Add-on? How do I complete a minor version keyless upgrade?
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